Returns

We have a 30-day return policy, which means you have 30 days after receiving your artwork to request an exchange for another artwork of equal value. At this time, we do not offer refunds.

To be eligible for an exchange, your item must be in the same condition that you received it in its original packaging.

To start an exchange, you can contact us at hello@kyresong.art. If your exchange is accepted, we will send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange question at hello@kyresong.art.

 

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item, so that we can evaluate the issue and do our best to work towards a satisfactory solution.